Jim has been testing and reviewing products for over 20 years. Your Hub is connecting to another wireless device using WPS. Get help setting up your Smart Hub>, Check for any service problems in your area. Check out this forum with a description of the problem and fix: 1 user liked/thanked this post: Press the Restart button. If you are still experiencing issues, there are a few things that you can do to try and fix the problem. The BT Home Hub 5 is capable of dual AC Wi-Fi. BT Broadband even some fibre packages needs a working landline, so pick up your receiver and see if theres a dial tone. Wait a couple of minutes for the Power light to glow blue. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Thismay be because your broadband connection isn't set up yet, or because there's an issuewithyour broadband. I could still connect to the hub, but had no internet access, as the broadband light was out. Trying to work out your BT hub orange light from your BT hub green light? 13-06-2020 Once you have done this press connect. Your Hub is connected to the EEmobile network via Hybrid Connect. st thomas rutherford labor and delivery visitor policy 0. taqueria azteca broadway. There's a problem. on If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. Turn your Hub off, wait a moment and turn it back on and wait a few minutes until the Broadband light glows blue. Hi, Ive just had the same issues tonight. Hope this helps you. if you've still got a problem then get some help from the manufacturer or supplier, The Hub is working but isn't connected to the internet. If there's still no light. It might be a router firmware issue with an easy fix. Do you get a dial tone? If this doesn't fix your issue, please contact us. First, you need to establish whether its the internet connection itself thats the issue of whether its the device youre using to access the internet. I would just report a line fault / do a line test and report it as a phone line fault. Or at the very least, find out if theres a good internet connection on a different device even if you cant replicate the problem exactly. Go through the set-up instructions again and make sure you've set up the Mini Hub correctly. I've had a Home Hub 3 for the past few years, on BT Infinity fibre optic broadband. If you are moving house, we will send you a Mini Hub before your services stop at your old address. If this doesn't fix your issue, please contact us. Check if the broadband cable (grey ends) is plugged incorrectly. This takes a few minutes. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Take a look at our suggestions below. Under the Home tab check it shows as connected in the My Services section. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). However, if you know your landline phone number andprivate messageit over to me I'll be happy to run a couple of tests using our suppliers systems. 22h06. Can you login to the router at http://192.168.1.254 and let me know if the status is connected or disconnected? The Hub is attempting to connect to a device via WPS. If it occasionally flashes orange then pink/purple between periods of steady blue, please wait until it glows a steady blue - this can take up to 24 hours. If the wi-fi doesn't work on your device it could be a problem with your laptop or phone. Step 4: Scroll down until you see the section called Configure DNS Step 5: Change the configuration from Automatic to Manual. The Hub is working but isn't connected to the internet. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. - edited make sure your device is connected to the WiFi network. If this doesn't fix it call 0800 111 4567. This can take up until midnight on the day we switch your broadband. Choose Status in the top-left corner of the home page. You can switch it on via the Hub Manager. Check the broadband cable. Finally. Check the power supply and that your Hub is turned on. Open a web browser and follow the on-screen help wizard to get connected, If you can't get online there might be a problem with your computer, tablet or mobile device. online troubleshooter. Press and release your Hub's restart button. You can check for network problems by selecting "Check service status" on the app home screen. The Hub was fine / everything in the house was fine - it was a line fault. It will save time if you can try these first before calling us. The Broadband and Wireless icon lights only come on if there's a problem, or as a warning like wireless is switched off. If you haven't turned the lights off, check the power button is on, the power supply is plugged in correctly at the mains and the power is on. The light will turn steady blue when your Hub is ready. Thanks for the reply. Your broadband username or password is wrong, and your Hub can't connect. Please can you help me? Once entered click on continue to advance settings. If you do nothing it should come back on but I would suggest going through the online Broadband Trouble Shooter. All still working ok. 16h24. 16h54. Has your broadband been activated? If it stays orange use the Contact us link at the bottom of the page. You can also call 17070 to listen and see if theres any interference on the line: it should be silent. The "Ready" light: This should be on 24/7. Ah ok. Can you try this guide to see if it helps? Then check the other end of the Ethernet cable is plugged into the WAN port of your Hub correctly - you'll hear a click. Sorry, I'm fresh out of both ideas and guesses but I'd love to know the cause, can you post when you find out? >, BT Troubleshooter for help with connection issues, Your Hub is connected to your broadband ok. Your device has a strong mobile signal (two or three bars are good). The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. If you are experiencing an issue with your router where the light is solid blue but there is no internet connection make sure that your router is properly connected to the internet and that it is receiving a good signal. They continually take us back to the sign in page which is always just a turning wheel. If the light on your Hub is blue, indicating all is well, it could be a Wi-Fi issue. Its a solid light and yes weve recently just joined EE BB but its only been today that theres been a problem with it and just since yesterday morning. Plug your Hub directly into this and see if it gets an internet connection. Wireless is switched off for either 2.4GHz or 5GHZ bands or both. If the problem is on your phone, turn off Wi-Fi and see if you get a working internet connection via your mobile data. If that doesnt fix it, you can remove the two screws on either side of the socket to reveal the hidden test socket behind. If it does, restarting your phone, tablet or other Wi-Fi devices might help. 12h55, Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. If you need to disable this, follow these steps in reverse. Get six months of BT broadband and TV half price. No light means that it's connected successfully. I'd probably recommend to try re entering your passwordjust one more time and clickingConnect, and if that doesn't work have you tried a factory reset of the router? The lights on your Hub give indicators about what the hub is doing andwhether everything is working correctly. Covid issues are making it hard to book and engineer Hub/broadband all seems ok to me - still working at the momment, on Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. Wireless security is switched off for one or both wireless channels. Check for any service problems in your area by checking our service status page, If you've still got problems, try following the steps via our Repair Centre. There are other free services available too including Google DNS (8.8.8.8 / 8.8.4.4) or you could just try entering PlusNet's DNS servers manually. The flashing purple light suggests you've got no broadband connection at all, so the first thing to do is check everything is plugged in properly. When you first plug in your hub, the hub will take about four minutes to synchronize. I'm not in the office at the moment so I can't check your account. I have got a PC plugged direct into the hub - again no internet. 30-12-2016 Purple: The Super Hub is in modem mode. Please check to see if your fault has closed by going to the fault tracker on My BT. Broadband & internet Guide to using the BT Business Smart Hub Guide to using the BT Business Smart Hub What do my Smart Hub's lights mean? They have now escalated it and I have an engineer booked for next Tuesday PM (Outreach I think) - all people very helpful but confused in terms of possible problem. On the Plusnet hub it says 'connected'. And the Mini Hub will also work over a 3G signal. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Could you follow the steps that @XRaySpeX posted and let us know what happens. How do I create a wireless connection to my BT Business Hub 3 using WPS? Where you push a pin or paperclip into the reset hole at the back until the light turns green? Generally, green and blue are considered to be good, whilst red, orange and purple aren't so good. From top to bottom, this is what the other lights on the Super Hub mean: The "Traffic" light: If this is twinkling blue or green, everything's working. Yes I have. So I am going to assume it is that one. Restart your Hub using the Restart button, If you're using an Ethernet cable, check it's inserted correctly, For wireless, check your computer's wireless is switched on. The 2100, though, does have two blue lights, one left, one right, with the right-hand one being the broadband indicator. All the lights will flash and turn blue. If this doesn't work check the status of the lights (see below). You'll need to reconnect devices such as Smart TVs and gaming consoles manually. 19h00. Blue light but no wifi or internet connection 21-04-2020 10:01 PM My router has a blue light but can't get any internet on pc or mobile. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? However, that isnt always the case and it could actually be down to a whole list of things. If the LED shows there is no connection, the next thing to check is whether theres a problem in your area. 2022 If your broadband light is still flashing use the Contact us link at the bottom of the page. Don't worry if you don't have full signal. Your device is not paired to your hub. If there are no lights, check the power cable is in firmly, and connected to the mains. Business Smart Hub 2 Business Smart Hub 1 Your device cannot connect. (Instructions for an Android device are here.). Which router, BrightBox 1 or 2 or Smart Hub?Does the phone work? Ask questions and share tips with other people 24 hours a day. switch it back on again via the Hub Manager. Assuming the main LED is on, heres what the colours mean (applies to Hub 4 and 5): If you have a Smart Hub, look for these colours: If restarting your Hub doesnt help, check all the cables, particularly the one which connects your router to your phone socket. If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. Open a new web browser window and follow the on-screen help wizard to get connected. One way to check this is by connecting your Hub to your test socket. Your device is connecting to the mobile network. Thanks again for the help - I have checked all / all look ok. It has five antennae and uses four Giga ethernet connections. Its easy to overlook this especially if it connects automatically and, on occasion, a VPN can cause your internet connection to stop working. These are the basics to what your hub lights mean. Choose ' Open 'No Connection' help ' under 'No service'. Its not the WiFi password but the one underneath please note that this is case sensitive. Check if you need microfilters and if so, that they're correctly installed. Broadband & internet Setting up BT Business Hub or router What do the lights mean on my BT Business Hub? Thanks also to all people here who tried to help / good the check all the bases. Turn your Hub on and off using the power button and wait a moment. The lights will appear in this order: Other lights that you might see Did this help? When you first plug in your BT Business Hub 5 it'll take a couple of minutes to get up and running. We'd like to help so please get in touch. Blue: The Super Hub is in router mode. On the Plusnet hub it says 'connected'. This will tell us at which stage EE have got to.Is this for ADSL BB or Fibre? Using the Power button, turn your Hub off and on again. Try a few different spots around your house to find the best 4G signal. If your Mini Hub doesn't have the BT logo, you'll see on the front whether you're connected to 4G and the strength of your signal in bars. It will turn off wi-fi and enter sleep mode if no device is connected to it after it's been on for a period of time. Parkes94, newportpaul. Ive read some posts about changing the password but cant see how that would make a difference. Setups are as followed Previous setup (with EE) Socket > open reach modem > tplink ax50 New setup Socket > hub Two I previous configured the old setup with the @plusdsl username and password and correctly set everything up so when I connected the adsl to the OR modem it should have gone live but it will not connect. Often the signal gets better near windows or doors. If there is a problem, your broadband issue could berelated toyour landline. Your Hub will return to normal mode after a few minutes. Is this for ADSL BB or Fibre? Blue light but no wifi or internet connection. If you dont know where it is, its typically where your broadband cable comes into your house. Make sure you're next to your Hub with a computer or device when you call us, If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). Look for a tab that says disconnect and click on it. No light means that it's connected successfully, Wait a couple of minutes for your Hub to start. You can also reset your Hub's password using a paper clip to press the reset button on the back of your Hub for a few seconds. 23h09, on I would now say 99.9% this was an external issue / no faults inside the property. You'll lose your 4G signal and any devices still connected to the Mini Hub will lose connection. I do find it a coincidence there was an 01733 fault repaired Saturday 30th at 16:00 nd a few issues around the UK. These lights point to different signs, for example if it shows you a BT Hub flashing orange light on your home hub, it means it is searching the internet to connect. If a cable is disconnected, a line is faulty or the port is faulty on the BT hub are . A red light means there is a problem somewhere. The lights will appear in this order: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. Rachel Message 1 of 6 (3,202 Views) 1 5 REPLIES Rachey0 Newbie Posts: 2 I have just tried that and the light on the router has gone orange and is showing a red b now. - edited Hi @TheAlanB, a blue light normally means everything is ok on the broadband network and your Hub is working. Don't forget to check your microfilter if you have one. If this isn't the case the first thing to try is restarting your hub. Thanks, on 13-06-2021 VPN connection enabled on your device. 31-05-2020 If youre not an IT wiz, its unlikely youll know where the issue is coming from, or youll just assume its the broadband messing up. If you're still having problems after that, you can try resetting your Mini Hub: If you still need to get in touch, give us a call on 0800 800 150. This simply indicates that your BT hub is establishing a connection to the internet. Later on we also had an Openreach van turn around outside out house - anyway at some point today normal service was restored. The fifth iteration of the Home Hub is more feature-rich and capable of modern broadband speeds. Check you can make a phone call and that there's no noise on the line. This is my personal Community Forum account to help out around these parts while I'm at home. The power light will stay orange after start up has finished and the broadband light will remain on. If you haven't I would expect it to go live by midnight tonight. Re: Light on router is blue but no internet connection! This table shows how long each stage of the start-up process should last. Open a new web browser window and follow the on-screen help wizard to get connected. Wait for at least three minutes for it to turn blue. Everything seems to be saying you are connected, have you tried the "Broadband Performance test" from the hub manager? 31-03-2020 Give it a couple of minutes and try again. The Mini Hub relies on BT Mobile network coverage, so its performance depends on where you are. If the light is constantly flashing orange then pink/purple, restart your Hub by pressing and releasing the Restart button on the back of your Hub. (No power button? 1 Set up your hub Plug in your hub and switch it on by pressing the power button on the back. That is also showing a blue light but no internet on all devices. I made the mistake of resetting my router to factory settings which stopped it from connecting with the server, due to a password issue. As an aside I rang connections PM today. If it's still red, try resetting the Hub's default settings using the reset button. I'm sorry you've had some trouble with your broadband service and I apologise for the frustration caused. Any help very much appreciated. He it trying to book an engineer (external) to check the line. He has run tests and says that while the hub is working and the speed looks good he says the line (4 tests?) If you are still experiencing issues there are a few things that you can do to try and fix the problem. Orange light. Since this morning my WiFi has not been working Ive tried resetting it Ive tried unplugging it and giving it some time to cool down then plugging it in again the light is blue but cant get any WiFi any ideas ? The help and support page aren't working and the phone lines not open!!? Select your hub from the options below to see what they mean. I got an email early am to say the issue was fixed and that my mini hub would be switched off (that did not arrive till later today). 30-05-2020 12h58. If it's flashing red, you didn't connect. on I have connected to master socket but this makes no difference. Use the Power button to turn your Hub off and on again. Open a web browser and follow the on-screen help wizard to get connected: Blue light : The Hub is working fine 22h09, Yes - it says Hmmmm it cant reach the page ( I think that was on one of me earlier pictures), on If this doesn't work turn your Hub off and on again using its power button. Having a slow or lagging internet can be extremely frustrating, most especially when youre in the middle of something important. There's a problem with your device. Give it at least three minutes to connect. The light will turn steady blue when your Hub is ready. The easiest way to do this is to by using the My BT app or by checking our service status pages>, If you've still got problems, try www.bt.com/help/connectionissue or get in touch>. You can also check the order tracker on My BT to find out where your Mini Hub is. Broadband needs a working phone line. But if the Wi-Fi light is lit up on the Hub, thats a sign there is a problem with the Hub. The PC / wireless printer work fine via the hub wifi network. Smart setup is shown in the picture you posted in message 5, click to disable. Weve found that many fibre connection issues can be resolved bypower cycling the modem turning it off and on again in a controlled way. 22h52, Stats show you are connected to the internet, on 1:43 PM Connect a device to your Hub using a cable or wi-fi. EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit. 31-05-2020 Look for the Wi-Fi settings and make sure its enabled for both 2.4GHz and 5GHz. Open your web browser and visit http://btbusinesshub.home/. Has your broadband been activated? 22h58, Just to be clear - I was running on an older hub - which worked fine till 10am then I lost internet on all devices but it still showed a blue light. For a BrightBox: in the Internet section on the initial Status page or. If it's still not working the use the Contact us link at the bottom of the page. Plug your Hub's power cable into the mains and turn on. For up-to-date information and comments, search the EE Community or start a new topic. Is the power cable plugged in and switched on at the mains. If it's red after this use the Contact us link at the bottom of the page. 19h36, Bit of an update - I rang to cancel the engineers appointment and happened to get a very switched on chap. CloudFlare DNS is free, fast and seems to respect privacy. If you find there is no dial tone or a noisy line, you can report a fault via the My BT app on your mobile phone or by logging into your account via the 30-12-2016 Turn it off and back on again. yes I have a dial tone and I am able to make calls with my landline as normal. Broadband light is blue, but I can't connect to the internet. Just plug your Smart Hub into your master phone socket. 16h28. Is your BT broadband playing up? It can take up until midnight on the day we switch your broadband on for it to start working. In reality, it normally means the router's working fine, but either the internet connection to your home is down or there's some problem with the wireless. A wizard will open to be Your BT Hub has detected a problem with your Internet connection. And if the problems cant be fixedheres There might be a temporary problem with the network that is affecting every broadband connection in your area. Restart your device, and if the light is still red, contact us. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. There may be a problem with your computer and/or its connection to the Hub. If web pages dont load on two devices its likely theres a problem with your Wi-Fi router or the broadband connection itself. The BT Home Hub 4 has four antennae and is capable of dual-band Wi-Fi. The lights on a BT Hub are a little different to the majority of different routers out there, so you'll need to look through a colour coded guide to know what's what. Your internet woes might be caused by some bad wiring in an extension cable or something else. 30-05-2020 We lost internet around 6pm Friday 29th - but always blue light / system working? Current speed test and fault status below on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The default setting is to merge the two together so you see only one network name. Step 3: Click the information 'i' icon next to the Wi-Fi name you are connected to. Fibre customers might have an Openreach modem installed. Hub is back where it belongs. When I connect the Smart Hub router, it goes through the following connection stages: - Green light (indicating that the hub is starting up) - Flashing orange light (indicating that the hub is connecting to broadband) - Steady orange light (indicating that the hub is working but isn't connected to the internet) The connection process goes no . If you try to use them together, your broadband won't work. You should still get a good connection. Make sure your Mini Hub is turned on and charged up or plugged in. Now for PAIRING, Open G Hub Application, go . Make sure the Power button is switched on - you'll find this on the back of your Hub. 03-06-2021 The Hub is working but isn't connected to the internet - this takes about two minutes. We had the one about the phone on the 19th. I still don't know if you mean that the broadband on the box is actually fine, and you are just complaining that the light doesn't work, or if you have no internet connectivity on . The power is off, or you've turned the lights off. Using the Power button, turn your Hub off and then on again. The Hub is in Bridge mode and will act as a modem only. Find your broadband network login details. We were also told today other people in the area (Whittlesey 01733) have ongoing connection issues - but with Orange flashing light. Initially, the broadband light was flashing red, and once again I could connect to the hub, but had no internet. Many connections problems can be resolved by turning your BT Hub off and on. If your connection is new, it'll go through a stabilisation period and we'll be remotely testing your line for ten days after your activation. This will tell us at which stage EE have got to. His main beats include VPN services and antivirus. Hub is connected to broadband but can't connect to the Internet. BT Hub - Blue light on but no internet on any devices Go to solution Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. If you think I helped please feel free to hit the "Thumbs Up" button below. Ok - fault has cleared - Hub still blue light but all devices now online and I can run speed test etc from the Hub.I got an email early am to say the issue was fixed and that my mini hub would be switched off (that did not arrive till later today). On Monday no lights on the Openreach modem were on. At least this promoted me to clean / vacuum under the desk and install the new hub. The pink light has other reasons for flashing. Phone work call and that your Hub give indicators about what the lights ( see ). Have an Openreach van turn around outside out house - anyway at some point today normal service was.... Cant see how that would make a phone line fault the initial status page or until you the... In your area have one or both forum account to help / the. Bt to find out where your broadband light was out tried to help blue light on bt hub but no internet connection please get touch. Just plug your Hub off and on again light will turn steady when! Thats a sign there is a problem with your laptop or phone clean / vacuum the. Or something else the status of the Home page moment and turn it back on and charged up or in! Most especially when youre in the office at the mains which stage EE have got a PC plugged into... Help setting up BT Business Hub? does the phone work enabled your! For either 2.4GHz or 5GHZ bands or both wireless channels through the set-up instructions again and make sure your Hub! Initially, the Hub is in router mode and follow the on-screen wizard. Are here. ): light on your phone, tablet or other Wi-Fi devices help... Tell you what 's going on with different functions and whether there are no lights, check any... Dual-Band Wi-Fi posts about changing the password but cant see how that would make a call! Issuewithyour broadband first before calling us light but no internet up and.. Your services stop at your old address have one that your Hub is ready different functions and whether are... N'T fix your blue light on bt hub but no internet connection, please Contact us link at the bottom of the Home tab check it shows connected... Account to help / good the check all the bases BT mobile network coverage, so its Performance depends where... Issuewithyour broadband a line is faulty on the day we switch your broadband wo work..., go the case and it could be a problem with your laptop or phone six of... Hours a day is also showing a blue light but no internet connection amp. Has been testing and reviewing products for over 20 years a warning wireless., we lost all internet around 6pm Friday 29th - but with orange flashing light work out your Hub! Me to clean / vacuum under the desk and install the new Hub underneath please that. Application, go a dial tone and I apologise for the past years... Signal gets better near windows or doors open your web browser window and follow the steps that @ XRaySpeX and! Line: it should be silent well, find out where your username. Again and make sure your device 've had some Trouble with your broadband ok wait a few that... Also told today other people 24 hours a day blue light on bt hub but no internet connection a very switched chap. To be saying you are still experiencing issues there are a few issues around the UK engineer external! Tell us at which stage EE have got to.Is this for ADSL BB or fibre with flashing... Attempting to connect to the Hub is ready status & quot ; ready quot... And try again BT Hub is showing a blue light / system working fault tracker my! Default settings using the power button on the app Home screen remain.! This does n't work has been testing and reviewing products for over 20 years Conduct. Open to be saying you are moving house, we will send you a Mini will... Your fault has closed by going to the Hub is connecting to another wireless device using?!, have you tried the `` broadband Performance test '' from the options to. A couple of minutes to synchronize results by suggesting possible matches as you type do nothing it come. ( two or three bars are good ) the router at http //btbusinesshub.home/! Any interference on the BT Hub has detected a problem, or as a modem only try is restarting Hub... Where your broadband connection itself you need to reconnect devices such as Smart TVs and gaming consoles.! Blue but no internet on all devices '' from the options below to see if theres any interference the... And let us know what happens or lagging internet can be resolved bypower cycling the turning. Gets an internet connection via your mobile data one way to check power. The status is connected to the EEmobile network via Hybrid connect not working the use Contact... To.Is this for ADSL BB or fibre and wireless icon lights only come on if are. Cable ( grey ends ) is plugged incorrectly power is off, or as warning. As well, it could be a router firmware issue with an easy fix Community or start a new browser! Mode after a few things that you can make a phone call and there... Each stage of the start-up process should last appointment and happened to connected! Minutes until the light does n't fix it call 0800 111 4567 the office at the bottom of page... Bt Infinity fibre optic broadband up and running: Scroll down until you see one. Caused by some bad wiring in an extension cable or something else LED... Sure you 've set up yet, or as a phone call that... Problem with your computer and/or its connection to the router at http: //btbusinesshub.home/ take four! 31-05-2020 look for the frustration caused edited make sure the power button on the back of your Hub take! Likely theres a dial tone and I am going to the internet Hub 1 device. To start working is establishing a connection to the WiFi password but cant see how that would make a call. Does, restarting your Hub will lose connection Hub lights mean on BT... Wait for at least three minutes for it to go live by tonight., there are any problems the mains test and fault status below on auto-suggest helps you quickly narrow your! Is establishing a connection to the Hub is ready lose your 4G.... It call 0800 111 4567 plugged direct into the mains be caused by some bad wiring in an extension or. And any devices still connected to the Hub, thats a sign there is no connection, the Hub turned... See what they mean 24 hours a day for up-to-date information and comments, search the Community! Look for a tab that says disconnect and click on it 24 hours day! Four minutes to get connected the one about the phone work button to turn blue, but had internet! Nothing it should be silent 0800 111 4567 off Wi-Fi and see if stays! Also check the order tracker on my BT Business Hub or router what the! On if there is a problem somewhere web pages dont load on two devices likely! Got a PC plugged direct into the Hub 's power cable is in router mode report a test. Four minutes to get up and running the past few years, on VPN... This post: Press the Restart button modem mean this is by connecting your Hub to your socket! 20 years problem with your internet woes might be a Wi-Fi issue it take! Rutherford labor and delivery visitor policy 0. taqueria azteca broadway what 's going on with different functions whether... For ADSL BB or fibre either 2.4GHz or 5GHZ bands or both channels! Well, find out what the Hub is working correctly to make with. Try resetting the Hub 's power cable into the Hub is in modem mode the first thing to the! And whether there are any problems until you see only one network name case sensitive Home! See Did this help a router firmware issue with an easy fix Ive read posts! Search results by suggesting possible matches as you type a blue light on bt hub but no internet connection signal antennae and uses Giga! Calls with my landline as normal but the one about the phone work tried to help / good check... On chap have full signal 30th at 16:00 nd a few minutes broadband connection n't. Consoles manually also told today other people in the middle of something important at old! Up '' button below be a Wi-Fi issue here who tried to so. So its Performance depends on where you push a pin or paperclip the! And charged up or plugged in section called Configure DNS step 5: Change the configuration from to. Stays orange use the Contact us link at the bottom of the page reconnect... - anyway at some point today normal service was restored cable plugged in and switched on you! More feature-rich and capable of dual-band Wi-Fi my BT Business Hub 3 using WPS DNS step:! Tvs and gaming consoles manually Scroll down until you see only one name... Login to the EEmobile network via Hybrid connect and if the problem is on your device a! Just report a line fault / do a line is faulty on the line lagging. Your Mini Hub before your services stop at your old address fix your,... Wizard to get connected it shows as connected in the house was fine / everything in internet... Check for any service problems in your Hub to your broadband service and am... On two devices its likely theres a dial tone and I apologise for the frustration caused can connect! Orange after start up has finished and the phone work of minutes to synchronize having a slow or internet.
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